Last Updated: September 2, 2026
At Flikzo, we aim to deliver your orders safely and on time across available serviceable locations in India.
1. Order Processing
Orders are generally processed after successful payment confirmation.
Processing time may vary depending on product availability, order volume, and other operational factors.
2. Delivery Time
Estimated delivery timelines will be communicated or displayed during the order process wherever applicable.
Delivery time may vary depending on:
- Delivery location
- Product availability
- Courier/logistics partner
- Weather conditions
- Public holidays
- Unforeseen operational circumstances
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your order.
Shipping charges may vary depending on the delivery location, order value, product and applicable shipping arrangements.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, PIN code and contact number.
Flikzo will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
5. Order Tracking
Where tracking is available, customers may receive shipment tracking details through email, SMS, WhatsApp or other available communication channels.
6. Delayed Delivery
While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including courier delays, weather conditions, natural events, strikes, public holidays or other logistical issues.
7. Failed Delivery
If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or does not respond to the delivery partner, additional delivery attempts may be made according to the courier partner’s policy.
Additional shipping charges may apply where applicable.
8. Damaged Package
If your package appears visibly damaged at the time of delivery, please document the condition of the package and contact us as soon as possible.
For damaged products, please refer to our Refund, Return & Cancellation Policy.
For shipping and delivery-related questions:
Flikzo
Email: flizoconnect@flikzo.in
Phone: +91 9185209480
Business Address:
House No 209, Ward No 7,
Vishwakarma Muhalla, Garroli,
Madhya Pradesh – 471201, India.
